Terms and conditions are the contract between you and your customer. Provided you comply with the general law, you can write what terms you like. However, if you sell to consumers you are constrained by the Distance Selling Regulations and other consumer law. The really important thing is to make sure that your terms accurately reflect exactly how you intend to “do business”.
This terms and conditions document has been drawn for the sale of soft copy download products such as software, e-books and so on. It assumes your website contains a full e-commerce facility and facilities for visitor inter-action. It is suitable for any person or company selling services of any sort through any sales channel, including an e-commerce enabled website, to consumers. If you sell to business you can use the same document. These terms are suitable for selling to anywhere in the World, though we cannot be responsible for local laws in other countries.
This document has been drawn assuming you sell to an end user. If you sell to wholesalers or distributors, small changes may be needed to the paragraphs on delivery, risk and returns. You may also like to consider agency and sales documents.
We offer a number of alternative terms and conditions documents which cover different business models. To help you select the right model and minimise the changes you must make, there is a guide, linked above. The documents themselves are linked below. What matters is not so much what you sell as how you sell it. |
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Suitable for any product or range of soft copy download products;
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Includes an end user licence agreement.
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Suitable whether there is a one off or monthly charge;
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Compliance with the Distance Selling Regulations;
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Simple structure makes for easy amendment;
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Covers all usual basic contractual issues, as well as Internet and technical issues;
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Comes with an excellent set of notes to help you on drafting points, alternatives and necessary insertions. |
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Website terms and conditions: member service |
| Price: £39 |
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Website terms and conditions: goods to consumers, payment online |
| Price: £39 |
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Website terms and conditions: soft copy download to businesses |
| Price: £39 |
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Website terms and conditions: services to business, payment online |
| Price: £39 |
Find out more
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Website terms and conditions: goods to business, no online payment |
| Price: £39 |
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IT consultant's website terms and conditions |
| Price: £29 |
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Website terms and conditions: goods to business, payment online |
| Price: £39 |
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T&C for hosting and services: business to business |
| Price: £39 |
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Website terms and conditions: goods and soft copy download to consumers, payment online |
| Price: £39 |
Find out more
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Website terms and conditions: services to consumers, payment online |
| Price: £39 |
Find out more
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Website terms and conditions: goods to consumers no online payment |
| Price: £39 |
Find out more
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| Employment documents |
| January 23, 2012 |
| Section 230(2) of the Employment Rights Act 1996 defines the employment agreement as contract of service or apprenticeship. The line of demarcation between contract of service an... read more |
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| Website terms and conditions |
| January 13, 2012 |
| The e-commerce Regulations came into force in August 2002 and incorporated the European E-Commerce Directive into UK law. The principal object of the law is to regulate e-commerc... read more |
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