Letter to employee: refusing flexible working hours request

Comply with the Flexible Working Regulations 2006. Use this letter refusing the request for flexible working and ensure that all requirements are met.

Suitable for use in: England & Wales and Scotland
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About this document

In accordance with the Employment Act 2002, the Family Rights Act 2006 and further secondary legislation including the Flexible Working Regulations 2006, employees who are eligible have a right to request flexible working hours so that they can care for their child / an adult who needs care.

The right is a right to request, not a right to work flexibly.

This letter is suitable for use when you have thoroughly considered the employees request to work flexibly, have attended a meeting with the employee to discuss the proposals (required by law) and have decided that the proposal would have significant adverse impact on the business.

Application and features

  • Suitable for all employers who have received a request from an employee to work flexibly;
  • Suitable response to all employee regardless of their level within your business.


  • Purpose of the letter (refusal of flexible hours request);
  • Choice from 9 statutory reasons for the refusal.

This document was written by a solicitor for Net Lawman. It complies with current English law.

UK-EMPhrm16 - Letter to employee: refusing flexible working hours request (Suitable for use in: England & Wales and Scotland)

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