Which terms and conditions template
We have published many versions of terms and conditions documents for use as standard “take it or leave it” documents for use on your website or sales material. This page is a guide to which document might be most suitable for your use.
The documents have been divided not according to what you sell, but according to whether your customer is a consumer or business; and whether you sell goods or services, or both. We have further provided for traders who have only a modest Internet presence and traders who take money on their website.
Start by looking at your customers. The Distance Selling Regulations and other law provide far greater protection to “consumers” than the business buyers. A consumer is anyone who is not buying in the course of a business.
The “consumer” versions provide that the consumer protection law relates only to consumers, so if you sell to both consumers and to businesses, you can use the “consumer” version for all your customers without giving anything away. Alternatively, you could use both versions and code your site so that the version which comes up before a customer is decided automatically from the data you have asked them to enter.
To keep it clear, the consumer versions are numbered ECM121, ECM 122, ECM 123, and so on, while the business versions are numbered ECM 101, ECM 102, ECM 103, and so on.
If you sell goods from your website, choose ECM 101 or ECM 121. If you do not use a website for actual selling, choose ECM 102 or ECM 122.
If you sell services, use ECM 103 or ECM 123.
If you sell a product which is delivered by soft copy download or email (as we do at Net Lawman) use ECM 104 or ECM 124
If you sell soft copy download goods and also hard goods which require physical delivery, choose ECM 125.
In addition to these general versions, we sell a number of industry specific versions, which you will find in our menu here.
Finally, if you would like us to draw a version specially for you, we should be delighted to do so - at a remarkably low price. Here are details of our drafting service.
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