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Website terms and conditions: services to business, payment online  

Doc Ref. EN-CMet05
With Free Guidance Notes
Drawn by: Net Lawman
Format available: word-small
Word count: 2700

Website terms and conditions for the online sale of services to business (not consumers), whether by one-off or monthly charges, assuming the website contains facilities for visitor interaction. This website terms and conditions document is suitable for a person or company selling business services of any sort through an online e-commerce website and looking for a comprehensive set of online payment terms and conditions. These terms are suitable for selling to anywhere in the world, though we cannot be responsible for local laws in other countries.

 
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About this document
Terms and conditions are the contract between you and your customer. Provided you comply with the general law, you can write what terms you like. The really important thing is to make sure that your terms accurately reflect exactly how you intend to “do business”.

Most Internet businesses are expanding. If you are selling services online, sooner or later you will need to provide for problems which could arise from the use of your forum or sales support system, or any other place where users may enter text.  If you cannot see this happening to you, we show you where to delete the relevant paragraphs.
If you sell soft services like software or e-books, take a look at our "Website terms and conditions: soft copy download to businesses" document.

If you sell consultancy or other personal services, particularly if your service involves travelling, look at our consultancy documents.

If you sell to consumers, return to the category menu, because you also have to comply with the Distance Selling Regulations and other consumer protection laws.

Finally, this document assumes you sell to an end user.  Changes may need to be made to the paragraphs on delivery, risk and returns if you sell to wholesalers or distributors. If you do, you may like to consider agency and sales documents.
 
Application and features
A comprehensive set of website terms and conditions suitable for any product or range of products if you sell services to business;
Provides protection (as far as can be given in a document) against problems which could arise from people posting content of any sort on your website;
A simple structure makes for easy amendment to suit your precise commercial requirements;
The document covers all the usual basic contractual issues, as well as Internet and technical issues;
This document comes with an excellent set of notes to help and advise you on drafting points, alternatives and necessary insertions;
Provides a complete framework
 
Contents
The essence of the contract: when made; offer and acceptance;
Changes to information on website;
Customer account and confidentiality;
Price, VAT and payment;
Delivery and risk;
Disclaimers and limitation of seller's liability;
Protection of your intellectual property (so far as possible in a document of this nature);
A comprehensive draft “Acceptable Use Policy” which you use to say what your visitors or contributors may or may not do (delete it if there is no place on your site where people can enter text or otherwise communicate with you);
Protection from hackers (so far as possible in a document of this nature);
Extensive prohibitions against customer misdeeds;
Appropriate legal provisions - warranties, exclusions, indemnities, etc;
Other necessary legal provisions.
Draftsman
This document is drawn and maintained by Net Lawman. It is real law in plain English.

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Website privacy policy Usually: £20 but buy now for £18.00
Online advertising agreement Usually: £39.00 but buy now for £35.10
Website link exchange agreement Usually: £29.00 but buy now for £26.10
Data protection policy Usually: £29.00 but buy now for £26.10
   
 
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