Cleaning agreement

These are comprehensive terms and conditions for a cleaning company to present to clients.
Suitable for use in: England & Wales and Scotland
  • Solicitor approved
  • Plain English makes editing easy
  • Guidance notes included
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About this document

This is a contract between a business providing cleaning services and a client. It has been drawn for general work (cleaning residential, offices or other commercial property), but could easily be adapted for laundrettes and businesses cleaning specific items including carpets, windows, upholstery and vehicles.

Most importantly, it reduces the risk that the cleaning business will be held responsible for events outside its control if anything goes wrong, or if there is a misunderstanding.

It also helps make sure that the client pays in full and on time.

This agreement is suitable for use where the business uses employees, subcontractors or self-employed contractors to carry out the work. If you are self-employed, use this alternative agreement instead.

This is a very flexible agreement, written in plain language. It will not appear overly formal to clients. It can be used for multiple clients, for a single assignment, or for regular work.


  • Details of the parties
  • Detailed description of the work required
  • Remuneration
  • Confidentiality
  • Limitation of liability
  • Data protection
  • Hours to be worked
  • Termination
  • Dispute resolution
  • Other legal provisions
  • Explanatory notes and guidance

This document was written by a solicitor for Net Lawman. It complies with current English law.

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