Website privacy policy
Document overview
This is a version of our standard privacy policy template that has been edited for use by estate agents and letting agents. It helps your business comply the General Data Protection Regulation or GDPR and other data protection law.
We provide this document for download and use completely free of charge.
England & Wales
Scotland
- Length:12 pages (3056 words)
- Available in:
Microsoft Word DOCX
Apple Pages
RTF
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About this privacy notice
In May 2018, new law comes into force that strengthens the rights of individuals to know what data about them is collected, used and managed. This template helps you set out your privacy policy so that you can show that you comply with every aspect of the General Data Protection Regulation (or GDPR).
This document is based on our standard privacy notice and has been specifically edited for property agents.
We have taken into account that your data subjects might be:
- sellers, buyers and prospective buyers
- landlords, tenants and prospective tenants
- other website visitors
Whether you are an estate agent or a lettings agent (or both), the majority of personal information that you process is likely to be done on the basis that there is a contract between you and the data subject, or that the data subject has asked you to do something with the intention of forming a contract.
While you may also process data on the grounds of consent and legitimate Interests, this data is likely to relate to people who are browsing your website or enquiring about your services, and therefore be reduced in scope and quantity to many other types of business.
We have adapted our standard template accordingly, and while you will need to enter information about your business, we have greatly reduced the number of choices that you need to make about which paragraphs to leave in or remove. There is also reference where needed as to the services you offer.
Free to use
We provide this template completely free of charge.
We don't ask you to acknowledge our copyright in it or mention us in any way within it.
Features and contents
The template is written in plain English that is client friendly and structured so that it is both easy to read and easy to edit.
The first part of the notice explains the legal bases you have chosen for processing different types of information and how these types are used.
The second part deals with specific uses – less designed to comply with the GDPR and more for the purposes of reassuring customers.
The third part sets out requirements under GDPR once again: whether data is shared with other organisations; how it can be reviewed; and other miscellaneous matters.
The contents of the document cover:
- Categories of information collected and used, organised by the legal basis for use
- Specific examples of how data is used
- Cookies and other tracking
- Advertising, including use of remarketing
- Data transfers and processing outside the EU
- Management of personal information
- Data retention
- Complaints
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