Website terms & conditions template: membership based services

This document sets out terms of use for a website that provides membership-based services. Examples include: introduction sites, dating sites, fan clubs, enthusiast sites and support networks.
Suitable for use in: England & Wales and Scotland
  • Solicitor approved
  • Plain English makes editing easy
  • Guidance notes included
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About this set of terms

These are T&C for a website that provides a membership based service as a business, for profit.

Some services or parts of the site might be free to access.

Examples of the types of website for which these T&C are suitable are:

  • introduction and connection sites, whether personal (such as dating sites) or business related
  • support networks
  • discussion boards
  • associations and organisations

The terms are suitable for sites with international membership. Although written to comply with UK law, much is likely to be enforceable in many other legal jurisdictions as well.

They also comply with the Consumer Contracts Regulations if your members are private individuals.

The benefit of using clear T&C

Using these terms for your website will help you:

  • set out clearly the service you are offering
  • present a professional image
  • prevent misunderstandings and make solving disputes easier
  • protect your website from misuse
  • protect your business from complaints about content that your subscribers posted

Similar sets of terms

We have another very similar document if you operate a site only used by businesses.

If your site creates a marketplace for goods or services (where buyers meet and transact with sellers and transactions occur through your site), we have a number of sets of T&C that may be suitable.

If you are in any doubt as to which template you should choose, please contact us.

The law relating to these T&C

The law relevant to these terms is largely common law that deals with the basics of contracts: offer, acceptance, price and payment, delivery, liabilities and risk.

We have included paragraphs that provide intellectual property protection, both governing how your site content is used by your visitors and subscribers and how information posted to your site by your visitors can be used by you.

We have contracted out of the Contracts (Rights of Third Parties) Act 1999 so as not to obligate you in contracts made between your customer and any other party. This is usual in a document such as this one.

For clarity, we set out the rights that your customers have under the Consumer Contracts (ICAC) Regulations 2013.


The document includes provisions relating to:

  • Definitions
  • Responsibility of the member to provide accurate information
  • Terms of membership
  • Consumer Contracts Regulations 2013
  • Prices
  • Acceptable Use Policy
  • Restrictions on use of your website
  • Removal of offensive content
  • Security of your website
  • Storage of data
  • Duration and termination
  • Disclaimers
  • Indemnities
  • Miscellaneous legal matters to protect your business

This document was written by a solicitor for Net Lawman. It complies with current English law.

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