Terms and conditions for a hotel
These are terms and conditions for a hotel or resort of any size.
The document provides for guests to book not only rooms but also other services such as venue hire, business conferences, meetings, catering, and leisure facilities.
Following industry standards, this document is not merely a contract but a framework for you to set down whatever points you need on client behaviour and essential information that will help prevent guests from overstepping boundaries (such as check-in and check-out times) and complaining that unrealistic service levels were not met.
Present this document to a guest on arrival or by obtaining confirmation at any time before the booking is accepted.