This is the Cancellation Return and Refund policy of Net Lawman Ltd. In this document, “we” or “us” refers to Net Lawman Ltd. We are a company registered in England and Wales with company number 2657400. Our registered office is located at St Andrews Castle, 33 St Andrews Street South, Bury St Edmunds, IP33 3PH, United Kingdom.
This policy outlines your rights and our obligations regarding cancellations and refunds for products and services purchased from us. It applies to all transactions conducted through our website or other means. We aim to ensure clarity and fairness in our dealings with you while complying with applicable UK laws, including the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013. If you have any concerns or believe we have not adhered to this policy, please contact us directly. All refunds will be processed within 14 days of approval.
Document Templates
Cancellation:
Document templates are supplied immediately upon purchase via download or email. By purchasing, you agree to immediate delivery, which waives your 14-day cancellation right under the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013. If delivery has not occurred due to technical issues, you may cancel your order before the product is delivered.
Refunds and Returns:
Refunds are only provided if the document template is proven to be faulty or contains material errors. If an error is identified, you must notify us within 14 days of delivery. Return is free of cost. Upon agreement, we will either correct the error or refund the full cost. In case of the document if a refund is issued, you are advised to discard the copies of the document from your record. You can not use the document or any part of it.
All cancellations and refund requests must be submitted via email to support@netlawman.co.uk with relevant details about the product(s) and/or service(s) you purchased and the reason for cancellation. Please provide detailed information, including your membership details, the specific document downloaded (if any), and a comprehensive explanation of why the product(s) and/or service(s) are unsuitable for your needs. These policies comply with UK Consumer Contracts Regulations 2013 and align with our Terms & Conditions.