Cleaner service contract: domestic or office

This is a simple and short contract for a self employed cleaner working in the home or the office of a client. The main benefits of this agreement are to disclaim of liability for your work and to set the terms for avoiding problems, particularly around payment.
Suitable for use in: England & Wales and Scotland
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About this document

This is a short agreement, written in plain English that can be used with multiple clients.

It is suitable for any standard, regular cleaning job, whether for half a day in a home every other week, or 30 minutes daily after hours in an office.

The cleaner may work as a sole trader (in their own name) or through a company.

There are three issues that this agreement addresses.

The first is limitation of liability. If there is a problem, the amount your client can claim against you is not only capped (to an amount you decide), but also the situations in which he or she can do so are also restricted.

The second is payment. We give you the option of several alternative payment procedures from all up front to all on credit.

The last is that the contract provides the simplest way to deal with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you work in your clients' homes, you must comply with this law. This agreement covers all the points relating to this law that you need to consider.

If you are not working for yourself, but rather run a business that provides clients with cleaners, see this contract instead.


  • Basic contractual matters, including those to re-assure your client
  • Interruptions and expenses - points that you need to cover to enable you to do the job
  • Your account and expenses
  • Alternative payment provisions
  • Safety and insurance
  • Confidentiality: protecting your privacy and theirs
  • Limitation of your liability
  • Miscellaneous legal matters

This document was written by a solicitor for Net Lawman. It complies with current English law.

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