Choosing a new home builder

Last updated: September 2024 | 3 min read

New builds are rapidly gaining popularity in the UK. They offer the advantages of customisation and energy efficiency, but they might also present some challenges when it comes to construction quality. This is why selecting a reputable builder is very important. Read on to learn about the factors to keep in mind when deciding which building contractor to choose for your new property. 

Understanding the UK's construction industry landscape

The UK's construction industry is a dynamic field, characterised by a diverse range of building contractors and house builders. This landscape includes both local builders and larger entities affiliated with the UK's largest trade associations.

As a homeowner planning to buy a new build, recognising this diversity is the first step towards finding a good builder.

The industry not only comprises general builders but also specialists in areas like loft conversions and larger projects.

Defining your goals and expectations

Before commencing your search for a home builder, clarify your project's goals and expectations.

This clarity involves considering aspects like the quality of construction, cost, and the desired timeframe for completion. Whether it's a new build home or an extension, having a clear vision aid in communicating your requirements to potential builders.

It’s not just about selecting a builder; it's about choosing one whose expertise aligns with your project's specific needs. Most builders have a unique set of skills and experiences, making some more suitable for your project than others.

Starting your search for a home builder

Where to find reputable home builders

The National House Building Council (NHBC) offers a plethora of information and resources for those seeking a new home builder. This body, known for its high standards in the UK construction industry, provides a searchable database of registered builders.

This resource simplifies the initial phase of your search. When using the NHBC's tools, focus on builders with a solid history of compliance and quality, as these indicators often reflect their commitment to excellence in new home construction.

Recommendations and local searches

Local area searches and personal recommendations form another essential avenue in your quest. Inquire among friends, family, or colleagues who have recently undertaken building projects. Their firsthand experiences can be invaluable.

Simultaneously, explore builders operating in your local area. Local builders often have a reputation to uphold in the community, which can be a significant factor in ensuring they maintain high standards.

Exploring House Builders Federation members

The House Builders Federation, another UK trade association, represents members who adhere to specific quality and service standards. Researching builders who are part of this federation provides another layer of assurance.

Their membership often implies a commitment to maintaining the high standards expected by the federation, which can be a reassuring factor when choosing a builder for your project.

Criteria for choosing a good builder

Evaluating builders' track record and previous work

Examining a builder's track record and previous projects is a fundamental step. Seek out builders who have a history of completing projects similar to what you envisage. Request to see their portfolio or visit completed sites. Assessing their past work gives you a tangible sense of their capabilities and the quality of their work.

The significance of trade associations

Membership in reputable trade associations can be a key indicator of a builder's reliability and adherence to industry standards. Look for builders affiliated with organisations like the NHBC or the House Builders Federation. Such affiliations often mean the builder has met certain quality and ethical standards, which can be a critical factor in your decision.

Comparing different builders

When comparing builders, avoid focusing solely on the cheapest quote. Consider the value they offer in terms of quality, reliability, and the ability to meet your specific needs.

A slightly higher cost can sometimes mean a significantly better outcome for your project. Balance cost with other factors like their reputation, past work, and your comfort level with their approach to building.

Evaluating builder credentials and reliability

Qualifications and certifications to look for

In the UK, home builders often seek recognition as master builders. This title, associated with the UK's largest trade association, signals a level of skill and experience.

When choosing a builder, verify their membership in such trade associations. These affiliations not only reflect a commitment to industry standards but also provide a measure of assurance to homeowners.

Builders may hold other certifications, including specific vocational qualifications or awards, like the NHBC Pride in the Job. These recognitions highlight a builder's commitment to excellence in their craft. Prospective homeowners should consider these certifications as markers of a builder's proficiency and dedication to quality in new builds.

What to ask during a site visit

Assessing building sites and ongoing projects

Visiting a builder's current site offers invaluable insights. On your visit, observe the site's organisation and cleanliness. A well-managed site often translates to efficient and quality building work. Ask the builder about their approach to waste disposal and site maintenance.

Discussing ongoing projects provides a window into how the builder manages a job on a day-to-day basis. Inquire about the stages of construction visible and the builder's handling of challenges. These conversations can reveal the builder's problem-solving skills and adherence to schedules in new home projects.

Questions about building regulations and compliance

During a site visit, inquire about the builder's compliance with building regulations. Approach to legal requirements and safety standards is very important. Ask specific questions about how they ensure compliance in their building works. Knowledgeable builders will confidently address these queries, showcasing their expertise.

Verifying builder's insurance and VAT registration

Builders should have public liability insurance, a necessity for any construction project. Request proof of this insurance to safeguard against potential liabilities during the building works.

Additionally, verify the builder's VAT registration. This step is especially important for larger jobs, as it reflects the builder's legitimacy and professional standing in the industry.

Verify these elements before work begins so that you choose a builder who not only meets legal standards but also values transparency and professionalism. This careful vetting process helps in building a trusting relationship with the builder.

Negotiating with your chosen builder

When finalising the contract ensure that the contract includes detailed descriptions of the work, materials, and timeframes. It's advisable to include a clause for handling unforeseen circumstances.

This protects both parties if the job encounters unexpected challenges. Specify payment schedules and the process for authorising additional costs. A well-drafted contract is your safeguard throughout the building process.

Negotiating payment schedules and terms

Negotiating payment terms with your builder is a balancing act. Aim for a payment schedule that meets project milestones. This approach ensures you're paying for completed work, safeguarding your investment.

Discuss the terms of each payment, including the deposit, interim payments, and the final balance. Ensure the contract reflects these terms clearly. When negotiating, remember: that fair payment terms foster a positive working relationship and contribute to the smooth running of your project.

Setting clear expectations and communication channels

Effective communication with your builder is crucial for a smooth building experience. Establish clear lines of communication at the outset. Determine who will be your main contact and the best method for updates – whether email, phone calls, or in-person meetings.

Regularly scheduled updates can keep you informed and reassured about the progress of your new home. Open and frequent communication can prevent misunderstandings and ensure a seamless building process.

Handling snagging issues and project changes

In the course of building, you might encounter snagging issues or the need for changes. You can design your own snagging list.

Address these proactively with your builder. Establish a process for reporting and rectifying snagging issues. For changes, ensure there's a clear procedure for approving variations, including how they will affect the timeline and budget.

This pre-emptive approach minimises disruptions and maintains the momentum of your build developments.

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